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NamaSYS Analytics
March 14, 2023

Don’t let wrong data push you towards loss!!

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NamaSYS Analytics
Artificial intelligence technology is in the process of strategically transforming the financial service market participants. Automation has now become a key objective for many technology providers where these providers are highly motivated by the idea that software and computers can do things faster, more reliably, and more accurately than humans. With the emergence of new technologies like machine learning, robotic process automation, chatbox, automation has brought a whole new level of making things possible that were never before. Now the financial professionals can view real-time insights along with the predictive algorithms that can look into the future and enhance the business organizations.
This very important topic about automation is topping the list of the minds of many Business Organizations across the world specifically wanting to invest in advanced analytics, such as AI (the potential of a computer or a computer-controlled robot to perform functions normally performed by humans.
Like we all believe, “to get something big you need to hustle big”. Automation can be varied between sectors and Businesses but if we talk about one common definition then, it is the use of software to automatically make innovative business choices. It is very different from a decision support system because AI can make decisions instead of just offering information to humans. Decision automation makes choices intelligently based on continuous learning.
Automated decision-making has the power to transform the way you do business. Here are the reasons why automation is good for financial services in Business Organizations-
1. Allows you to optimize performances
When your critical tasks are automatically controlled, it removes the risk of human error and helps in avoiding your losses. Further, it makes it beneficial by using advanced analytics with better data quality, new data sources, and improved scoring techniques.
2. Lets you build good customer relationships
You can improve in a better way by targeting some triggers to supply relevant products or services. You can improve retention and push extra sales with new customer relationship techniques, such as rewarding good customers at risk of converting to a competitor with risk-based pricing.
3. Reduces paper processes
If you are using a data-driven rules engine it is being considered as an excellent step towards a paperless way of working. Electronic applications can almost nullify the need for paper and are linked to an underwriting rules engine, which means all compulsory fields are completed and there are no issues with interpretation of handwriting.
4. Guarantees consistent decision making
Automating core decision areas eliminates the risk of partiality, improving fairness, reducing confusion around important decisions, and shortening training cycles. Advanced techniques can also identify partialities in the data.
5. Improves underwriting
Automated Underwriting gives organizations an improved process flow, faster agency communications, better customer service levels, more accurate tracking, consistent decisions, faster decision making, and improvement in margins.
6. Helps you manage risks in a better way
Automation means each new loan operation holds fast to your risk strategies and removes subjective interpretation. You can be more responsive, speedily implementing changes to credit and fraud policies to avoid repeated losses and other problems.
7. Improves workflow
With lesser manual processes, workflows are more sleek and efficient. Processing uncomplicated applications or propositions automatically means underwriters are released to focus on more confusing and difficult lending scenarios.
8. Facilitates product development
Looking from a more strategic perspective, automation also is beneficial in the longer-term that is often overlooked. Firstly, analysis of congestions and data-quality issues can help identify problems in current product design. In a similar way, high rejection areas can be used to understand potential groups that could become valuable customers for a longer-term.
9. Gives you a competitive advantage
Automation allows you to efficiently validate processes and give customers a faster decision comparatively. You can also react far more rapidly to changes.
10. Facilitates product development
Digital portals offer customers updated balances, easy application processes, relevant marketing offers, and transparency of information and all of this would be impossible to support without automation. The addition of a chat facility will lead to complete online service.
With these all benefits, everything sums up to something that is far more valuable and that is a ‘competitive advantage’. Automation allows you to work faster, efficiently, and effectively, improving customer experience and satisfaction. It also implies that you can rapidly implement changes to offer more competitive terms, improvement in margins with risk-based pricing, and take a proactive approach to customer management throughout the life cycle of organizations.
Automation is the future– it is helped by the event of cloud-based access which allows you to compile all of your applications and decision-making needs into one place. As a result, you’ll make more sense of your data and unify your business processes, be more accurate, more efficient, and furnished with a capability to act on previously unseen insight.